Gather resources and craft comforts to turn your forest den into a cozy winter home in this game for 1-5 players.
Latest Updates from Our Project:
Fulfillment Update #7
over 2 years ago
– Sat, Apr 09, 2022 at 03:08:56 PM
Hello Creatures,
This is a very brief and informative update. I will be more detailed next week when I have more information to send to you.
Italian Games
The games have docked and are soon to be on their way to Little Rocket Games. They are sure that they will begin sending out games within the next 10 days. More information to come when we are closer to sending them out.
Spanish Games
If you are in Spain, you will have received your game already. If you are not in Spain, it is likely that you will not have received it yet. GenX Games has had some internal issues (this is why your emails have not been responded to), and they are working through the backlog of emails as soon as they can. We know that it is typical practice to respond to an email within 24-48 hours of sending, but in this case, due to health reasons, the person whose job it was to respond, has left her position. They have since filled it, and are working with this person to catch up. All of your emails will be taken care of. We ask for your patience and understanding in this transition time for GenX Games. You can contact them at [email protected].
UK Games
Yes, your games have been ready to go for some time. Yes, they have been sitting there for a while. It seems that GamesQuest is struggling to keep up due to continuing covid related issues. I make no excuses for the length of time this is taking. It must be so hard to watch so many others enjoying Creature Comforts while you know that yours is sitting in a warehouse just waiting to be shipped to you. We promise, from our side, we've done everything they have asked of us, and have been prepared for some time now. We ask you to give them a little more time to get your games to you. And we thank you so much for your incredible patience.
French Canada Games
Your games are shipping as we speak. We know you've waited a long time. We've done our best to make you happy. We hope that you receive the game and love it as much as we do. Again we thank you so much for your amazing patience, waiting for it.
French EU Games
Your games have all shipped (except for one or two retailer backers). We know you've waited for so long and we appreciate your patience.
Replacements
If you are in the EU, please use this contact form. If you are anywhere else in the world, please contact us at [email protected] and we'll take good care of you.
If you ever have any questions or want to talk to us about anything, please don't hesitate to contact us by commenting on this update, commenting in the comment section on the campaign, or even through a DM in Kickstarter. We're here for you!
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You are all amazing, and we are so lucky that you chose to be with us for CreatureComforts!
Until next time Creatures...
Helaina and the Creature Comforts Team
Fulfillment Update #6
over 2 years ago
– Fri, Apr 01, 2022 at 08:58:07 PM
Hello Creatures!
Lots of information about fulfilment today...
UK
You have been so amazingly patient. Thank you so very much for this and your support. GamesQuest has all of the information they need to begin fulfilment. I don't have an exact time for games to begin shipping, but I assure you it is any day now. I'm so excited to get these games into your hands.
Canada and Canadian French Games
Attention French Canada backers! Your replacements have arrived in Canada and will begin shipping early next week. Thank you so much for your amazing patience!
English-speaking Canada, your games have all shipped, except for one big shipment in the Toronto area. Unfortunately we had many damages while freight was moving and we've had to move more games from the US to ship to you. This should happen within the next couple of weeks. I am so very sorry about the length of time it has taken to get you your games. It just seems like one issue after another but we are getting through it!
If you are in Canada and don't have your English-language game yet, please be sure to contact [email protected]. We'll find out what is going on.
US/Mexico/Central and South America
If you are in Mexico, Central America, or South America and don't have your game yet, please do not worry. It is on its way. If you are a backer from these regions and have ordered a Spanish game, please contact GenX with your questions at [email protected].
If you are in the US and don't have your game yet, please be sure to contact [email protected]. We'll find out what is going on.
VFI Worldwide HUB Shipping
This is the current shipping status from VFI. Japan, South Korea, Taiwan, Malaysia, and Singapore have all been sent out on ships. The arrival dates to your addresses will vary.
Philippines scheduled to arrive on 4\10
Thailand scheduled to arrive on 4\5
Indonesia scheduled to arrive on 4\15
UAE scheduled to arrive on 4\30
Israel scheduled to arrive on 4\20
All other packages from VFI (CN, HK, MO) were sent out by SF Express already. If you don't have your game yet, please email us at [email protected] and we'll look into it for you.
EU/Rest of Europe and French Games (Not Spanish or Italian games)
Attention French game backers! You'll be very excited to know that your games will be shipped immediately from Surfin' Meeple. Yes, they have received the replacements and will start shipping as we speak.
For all other backers with games shipped from Surfin' Meeple (other than French games), you should have received it already. If your game is missing or you have issues with components, Surfin' Meeple will take care of you. You can find them at: https://support.matagot-friends.com/?lang=en_US. This link is for EU BACKERS ONLY!
Italian Games
A few weeks ago there were several English games that were sent out to Italian backers by accident. If they have not already done so, Surfin' Meeple is going to send you a return label for the game to be returned. Italian games are slated to go out in the middle of April. We will keep you up to date with this information in the coming weeks.
Spanish Games
GenX has completed fulfilment to backers. If you have not received your game yet, it is because you live outside of Spain. Please don't worry; it is coming. If you have any issues with your game, please contact GenX, as they are the sole publisher of the Spanish version and replacements don't have anything to do with us. You can contact them at [email protected].
North American Replacements/Missing Parts
While we always strive to make a perfect game with no flaws, this is impossible to do with so many components. The average number of issues that we see on our KS games range from 1-3% of games with defective or missing parts. Before you request a replacement, we'd like you to consider the following because of the replacement impact on the environment:
Does this part effect my game play? If the answer is yes, please email us at [email protected].
If the answer is no, please consider the environment. We are very conscious of the impact that producing our games has on the environment. And while we will replace a part if you want us to, and if it is reasonable to do so, we would also be very happy to not produce more emissions than we have to.
If you are missing a rulebook, it is possible to print one out at home.
If you have a wooden bit that broke during transport, it is possible to use a dab of white or wood glue to put it back together.
We pack in more components than you need. We do this so that we don't have to send out replacements for bits. If you are missing 1 coin, or 1 stone, consider that you likely will not need it ever.
**Again, we will always send out a replacement. We want you to be happy with your game. So, if you really want it, please let us know.
Creature Comforts in the Wild
It is really amazing to see the sheer volume of excitement for Creature Comforts. From backers posting beautiful phots on Twitter, Instagram, and Facebook ...
We are in awe of all of you. Thank you from the bottom of our hearts 💕 💞 ❤️ You have no idea how meaningful this all is to us.
Creature Comforts on BGG
Creature Comforts has spent the last three weeks in the Top 10 on the BGG Hotness!! This is incredible for a family game about adorable woodland animals. What is even more incredible is that Creature Comforts is now our highest rated KTBG.
With a 7.9 rating (holy moly!!), to ranking 2535 overall, we are in pure shock.
Let's keep the momentum going. Help us keep the game on the Hotness and up there in the rankings by giving Creature Comforts your honest rating. You can do that here.
Stay tuned for some hot news about Creature Comforts in the coming weeks!!
If you ever have any questions or want to talk to us about anything, please don't hesitate to contact us by commenting on this update, commenting in the comment section on the campaign, or even through a DM in Kickstarter. We're here for you!
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You are all amazing, and we are so lucky that you chose to be with us for CreatureComforts!
Until next time Creatures...
Helaina and the Creature Comforts Team
Freight Update #10, Fulfilment Update #5
over 2 years ago
– Tue, Mar 22, 2022 at 05:15:57 AM
Hello hello Creatures!
What a flurry of action over the last week! So much to tell you about. So, let's just get into it. We'll begin with freight and fulfilment.
UK
At the end of last week GamesQuest informed me that they finally have your games. As of today, I have no other information. I am waiting for my lovely rep at GQ to let me know what the shipping plan and timeline are before I say anything else. I will let you know when I have more information. This is a long process, but we're getting there.
Canada
Your games have all shipped, as of the end of last week. It is very possible that it could take as much as another week and a half for some of you to get your games. So if you haven't received it yet, it's coming! For more information on the French games, please see below.
US/Mexico/Central and South America
PSI completed shipping your games out on March 17. This doesn't mean that everyone should have it by now. It just means that the games have left PSI. Please be patient as they make their way to your home.
VFI Worldwide HUB Shipping
This is still the current shipping status from VFI. Some of you have noticed differences in shipping dates. Please understand that much of China (including its ports) is shut down due to COVID:
Japan sent out to hub on 2/25 will arrive on 3\10
South Korea sent out to hub on 3/1 will arrive on 3\15
Singapore sent out to hub on 2/25 will arrive on 3\20
Philippines scheduled to send out to hub early of March will arrive on 4\10
Taiwan sent out to hub on 3/2 will arrive on 3\15
Thailand scheduled to send out to hub early of March will arrive on 4\5
Malaysia scheduled to send out to hub early of March will arrive on 3/31
Indonesia sent out to hub on 2/28 will arrive on 4\15
UAE scheduled to send out to hub mid-March will arrive on 4\30
Israel sent out to hub today will arrive on 4\20
All other packages from VFI (CN HK MO) were sent out by SF Express already. If you don't have your game yet, please email us at [email protected] and we'll look into it for you.
EU/Rest of Europe (Not Spanish or Italian games)
Your games have all shipped from Surfin' Meeple. It is possible that you have not received your game yet. This is not unusual due to COVID and worldwide shipping issues. Please continue to be patient. If you have issues with parts or something is missing from your package, Surfin' Meeple will take care of you. You can find them at: https://support.matagot-friends.com/?lang=en_US.
For more information about the French version, please see below.
Italian Games
There were a few English games that were sent out to backers because of a logistical error. This was totally a mistake on our end. You will still be getting your game in Italian if you ordered the Italian version. We are likely going to ask that you send the accidental English game to the Italian publisher, Little Rocket Games, so that they can be sent elsewhere. We are still working on the exact plan for that. Thank you for your patience with this.
Spanish Games
GenX has completed fulfilment to backers. If you have not received your game, please don't worry. It is coming. If you have any issues with the game, please contact them, as they are the sole publisher of the Spanish version and replacements don't have anything to do with us. You can contact them at [email protected].
French Games
Good news and bad news. I'll start with the good news. Your replacements were ready at exactly the time I said that they would be. They were packaged up and sent to the port in China for air freight to Canada and France. At the end of last week I got a notification that the port is closed due to COVID. So. we are continuing to wait. Once they get into the air, it should not take more than a week to get to the warehouse and then they will all be sent out immediately.
We want to thank you all for the incredibly patience you have show to us. We appreciate it more than you know.
North American Replacements/Missing Parts
While we always strive to make a perfect game with no flaws, this is impossible to do with so many components. The average number of issues that we see on our KS games range from 1-3% of games with defective or missing parts. Before you request a replacement, we'd like you to consider the following because of the replacement impact on the environment:
Does this part effect my game play? If the answer is yes, please email us at [email protected].
If the answer is no, please consider the environment. We are very conscious of the impact that producing our games has on the environment. And while we will replace a part if you want us to, and if it is reasonable to do so, we would also be very happy to not produce more emissions than we have to.
If you are missing a rulebook, it is possible to print one out at home.
If you have a wooden bit that broke during transport, it is possible to use a dab of white or wood glue to put it back together.
We pack in more components than you need. We do this so that we don't have to send out replacements for bits. If you are missing 1 coin, or 1 stone, consider that you likely will not need it ever.
**Again, we will always send out a replacement. We want you to be happy with your game. So, if you really want it, please let us know.
This Game is SO Hot
It really is!
It has just been so amazing watching Creature Comforts rise on the BGG charts. The best part is that it is consistently on the Hotness list. And has been for about two weeks.
If you want to have a look at the game on BGG, follow this link. You can give the game a rating and a comment here. If you don't have a BGG account, don't fear! It is free, they don't share your private information, and they never send you emails (unless you opt in for their newsletters). You can sign up here.
Last Chance For Power Plants
At the end of 2021 we had an amazing campaign for Power Plants. Just ask any of our awesome backers (some of whom are on this campaign as well - thank you!!)! We're just about ready to print, but have decided to open up our BackerKit again for one last call for orders. If you would like to make a last minute pledge, please check it out here.
If you ever have any questions or want to talk to us about anything, please don't hesitate to contact us by commenting on this update, commenting in the comment section on the campaign, or even through a DM in Kickstarter. We're here for you!
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You are all amazing, and we are so lucky that you chose to be with us for CreatureComforts!
Until next time Creatures...
Helaina and the Creature Comforts Team
Freight Update #9, Fulfilment Update #4
over 2 years ago
– Thu, Mar 10, 2022 at 01:48:57 AM
Hello again Creatures!
Some information for you today coming from our fulfilment partners.
UK
I have just heard from GamesQuest that your games are still sitting at the port waiting to be inspected. They have a tentative receiving date of March 15th right now. I will send you another update when I hear more.
Canada
Your games are in the warehouse! They are being picked and packed as we speak. At this point, it looks like they will be going out ASAP. Yay! They will be coming from Universal in Ontario. So, if you are all the way on the East or West Coast, imagine that they will take longer to get to you.
US/Mexico/Central and South America
PSI is still estimating a completion date of March 17. A few of you have received notification from them that your games are on the way. Most of you have not. Please do not worry until at least the end of March if you have not received a notification and/or your game. There are always wrinkles to be ironed out while a fulfilment project the size of this one progresses.
VFI Worldwide HUB Shipping
Here is current shipping status, copied and pasted from their email to me:
Japan sent out to hub on 2/25 will arrive on 3\10
South Korea sent out to hub on 3/1 will arrive on 3\15
Singapore sent out to hub on 2/25 will arrive on 3\20
Philippines scheduled to send out to hub early of March will arrive on 4\10
Taiwan sent out to hub on 3/2 will arrive on 3\15
Thailand scheduled to send out to hub early of March will arrive on 4\5
Malaysia scheduled to send out to hub early of March will arrive on 3/31
Indonesia sent out to hub on 2/28 will arrive on 4\15
UAE scheduled to send out to hub mid-March will arrive on 4\30
Israel sent out to hub today will arrive on 4\20
All other packages from VFI (CN HK MO) were sent out by SF Express already. If you don't have your game by the end of this week, please email us at [email protected] and we'll look into it for you.
EU/Rest of Europe
Your games are currently shipping from Surfin' Meeple. If you have issues with parts or something is missing from your package, Surfin' Meeple will take care of you. You can find them at: https://support.matagot-friends.com/?lang=en_US.
There was a question regarding the extra time that the French Version is taking. There is no added time to what I had already told you in previous updates, thankfully. It will be another week to finish the packages, and a week to have them sent to their various locations. We are still on track with this.
Italian Games
There were a few English games that were sent out to backers because of a logistical error. This was totally a mistake on our end. You will still be getting your game in Italian if you ordered the Italian version. I am still working on a resolution to this situation, regarding the extra English versions that some of you have received. Please hold on to this game and do not open the plastic wrap. We'd like to move it on to somewhere else. Thank you for your patience with this. Luckily it was only a few games.
Spanish Games
GenX is still working on sending out games to backers. If you have not received your game, please don't worry. It is coming. Many of you have let us know that you didn't receive the replacement Fox meeples and Cottages. GenX already knows, and they will be sending them out to you separately. There is no need for further action on your part, as they will go out automatically to you. You don't have to make a request.
What People Are Saying
We knew we had something special on our hands...
Rate Creature Comforts on BGG
It always helps to get more eyes on our games. We need you for that. Getting a rating with a review is the best! You can do that here. We appreciate it more than you know!
Thumb This Image on BGG
Another way to get eyes on this amazing game is to thumb images. Let's get these to the front page of BGG:
If you ever have any questions or want to talk to us about anything, please don't hesitate to contact us by commenting on this update, commenting in the comment section on the campaign, or even through a DM in Kickstarter. We're here for you!
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You are all amazing, and we are so lucky that you chose to be with us for CreatureComforts!
Until next time Creatures...
Helaina and the Creature Comforts Team
Freight Update #8, Fulfilment Update #3
over 2 years ago
– Sun, Mar 06, 2022 at 10:12:49 PM
Hello again Creatures!
Yet another update. Just trying to keep you informed.
US/Mexico/Central and South America
PSI tells me that they have an estimated completion date of March 17. This means that many of your games have been picked and packed already. Very exciting news. You should be getting your games within the next two weeks. PSI is in Georgia. So if you live in the area, likely you'll be the first to get your games. But you'll get a shipping notification and tracking number first. So you will be aware of when your game is on its way.
Canada
Your games are still moving. More info coming soon!
VFI Worldwide HUB Shipping
Here is current shipping status:
Japan sent out to hub on 2/25 will arrive on 3\10
South Korea sent out to hub on 3/1 will arrive on 3\15
Singapore sent out to hub on 2/25 will arrive on 3\20
Philippines scheduled to send out to hub early of March will arrive on 4\10
Taiwan sent out to hub on 3/2 will arrive on 3\15
Thailand scheduled to send out to hub early of March will arrive on 4\5
Malaysia scheduled to send out to hub early of March will arrive on 3/31
Indonesia sent out to hub on 2/28 will arrive on 4\15
UAE scheduled to send out to hub mid-March will arrive on 4\30
Israel sent out to hub today will arrive on 4\20
All other packages from VFI (CN HK MO) were sent out by SF Express already. Don't worry if yours is not there yet. I would give it another week or so. If you don't have it by the end of next week, please email us at [email protected] and we'll look into it for you.
EU/Rest of Europe
Your games are currently shipping from Surfin' Meeple. We are very excited about this! If you have issues with parts or something is missing from your package, Surfin' Meeple will take care of you. You can find them at [email protected].
There was a question regarding extra time that the French Version is taking. There is no added time to what I had already told you in previous updates, thankfully. It will be another week to finish the packages, and a week to have them sent to their various locations. We are still on track with this.
If you ever have any questions or want to talk to us about anything, please don't hesitate to contact us by commenting on this update, commenting in the comment section on the campaign, or even through a DM in Kickstarter. We're here for you!
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You are all amazing, and we are so lucky that you chose to be with us for CreatureComforts!
